SimHealth Education Ltd (“we”, “us”, “our”) operates the website www.simhealth.co.uk, which provides the use of proprietary AI-driven healthcare simulation and education services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Who We Are
SimHealth Education Ltd
- Website: www.simhealth.co.uk
- Email: admin@simhealth.co.uk
We are the “data controller” responsible for determining how and why your personal data is used.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information, such as:
- Name
- Email address
- Contact details
- Information submitted via contact or booking forms
- Enquiries or customer support requests
Usage Data
We may also collect information that your browser sends whenever you visit our Service, including your IP address, browser type, pages visited, time spent, device information, and other diagnostic data.
How We Use Your Information
SimHealth Education Ltd uses the collected data for the following purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To send updates or marketing communications (only with your consent)
Legal Basis for Processing (GDPR)
- Consent — when you opt-in to receive communications
- Contract — when processing is necessary to provide a service
- Legitimate Interests — improving our services, maintaining security
- Legal Obligation — where required by law
Log Data
Whenever you visit our Service, we collect information that your browser sends to us, referred to as Log Data. This may include your IP address, browser version, pages visited, time and date of visit, time spent on those pages, and other statistics.
Service Providers
We may employ third-party companies and individuals to:
- Facilitate our Service
- Provide the Service on our behalf
- Perform Service-related tasks
- Assist us in analysing how our Service is used
We do not sell your personal data. All third-party providers must protect your data in compliance with GDPR.
Data Protection
We take appropriate measures to protect your information, including:
- Secure servers
- Encrypted data transmission (HTTPS)
- Restricted access to personal information
We only retain your data for as long as necessary for the purposes outlined in this policy.
International Transfers
If your data is transferred outside the UK/EEA (for example, if we use a service hosted abroad), we ensure that appropriate safeguards — such as Standard Contractual Clauses — are in place.
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion ("right to be forgotten")
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at admin@simhealth.co.uk
Links to Other Sites
Our Service may contain links to other sites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: admin@simhealth.co.uk
- By visiting: www.simhealth.co.uk